They have been demanding a black and white assurance that their wages and benefits, tenure and working conditions under West, would remain, or improve, under Alorica.
Call center employees form first BPO union in the country
Tags: BIEN
BPO employees stage candle lighting for job security, benefits amid takeover of company
“WCSI management remained deaf and blind to the fear of many employees because of so many information being withheld by the company.”
P16,000 minimum wage urged to avert more hunger, deprivation
“Wages take decades to adjust but the prices of Meralco, gas, water, increase often, just like that.” – Kadamay-NCR
Call center employees call on colleagues to get organized
SPECIAL REPORT: They are the voice workers who don’t have a voice, or a say, in how they are being treated by companies in the industry.
Related story: Defying prohibitions, call center employees gravitate toward their association
Defying prohibitions, call center workers gravitate toward association
“When they say go to work, you can’t say anything. We have work on Philippine holidays. We have work on US holidays… In the end we don’t really have holidays.”
BPO workers’ group bats for free shuttle service
BIEN Philippines, a duly certified BPO employees association, explained that such shuttle services could help ensure the safety of call center agents and BPO employees especially since they work in shifting schedules and many in graveyard shifts.
Amid pork barrel scams, call center employees bat for tax holiday, relief
The tax holiday is estimated to benefit the more than 700,000 BPO workers, who, BIEN said in previous campaigns, are working hard to the point of contracting illnesses for lack of sleep, toilet breaks and oftentimes failing to eat their “lunch” (midnight meal).